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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lilly P

August 17, 2024

1  out of  5
rating by Lilly P
"Highly disappointed, went in person hoping to get a quote but place wasn't even open. Says on the sign 10-2 and online. I came at 12:20 . Wasted gas for nothing."
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Marsha V

October 23, 2023

5  out of  5
rating by Marsha V
"Excellent customer service!! Highly recommend!"
We responded:
"Thank you so much for your positive review. We appreciate your business and your support. Please let us know if we can help with anything! "
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Cheryl Bowman

November 24, 2022

5  out of  5
rating by Cheryl Bowman
"Superior customer service. If you are in search of an insurance provider that will address your concerns, Adam and his team ALWAYS go above & beyond!"
We responded:
"Cheryl it has been a pleasure to serve you over the last few years! We so appreciate your business and your kind words! Please let us know if we can help you out with anything in the future. "
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Melissa Alonso

September 20, 2021

5  out of  5
rating by Melissa Alonso
"This agency is reliable and responsive. Danny Diaz gave me a quote, got me the best offers, and provided the best customer service. He still reaches out to make sure that I have the best service, and is also very timely in responses to my questions. I have referred him to family and friends, and he has also been able to help them."
We responded:
"Hey Melissa, thank you so much for providing your feedback regarding your experience with our office and with Danny. Danny is great and always works hard to make our customer feel welcome and take care of. We appreciate your business so much and look forward to talking to you soon!"
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jonathan macias

July 1, 2021

5  out of  5
rating by jonathan macias
"I worked with Shirley and she helped me get into my new unit in the South Loop by providing excellent customer service! Thank you Shirley, I couldn’t have done it without you."
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Danielle Mucci

July 1, 2021

5  out of  5
rating by Danielle Mucci
"Fantastic team! Jessica was the absolute best at helping me figure what coverage I need for my family an I and was able to help me cover my mom too!!!! So happy I choose State Farm!! Best office ever!"
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Jennifer Villalobos

July 1, 2021

5  out of  5
rating by Jennifer Villalobos
"Shirley is so helpful! I've been with state farm for years and have never had any issues. She always keeps me informed and always looks out for the best interest of her clients!"
We responded:
"Jennifer, thank you for your years of business! Shirley is the best and we appreciate letting us know how much you appreciate her service."
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Henry Young

June 30, 2021

5  out of  5
rating by Henry Young
"Adam Doe and the group have been nothing short of amazing when I've had to file a claim, or add an insurance policy of any sort. Shirley has helped me a countless amount of times, and her customer service is top notch! They even help on their days off."
We responded:
"Henry, thank you so much for your feedback! Shirley is the best. We appreciate your business and our honored that you chose our agency!"
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Luis An

May 16, 2021

5  out of  5
rating by Luis An
"Great service"
We responded:
"Luis, thank you so much for posting a review of your experience with our agency. We appreciate your business so much!"
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Jessie Charles

April 29, 2021

5  out of  5
rating by Jessie Charles
"Adam has been my insurance agent for about two years and it has consistently been a wonderful experience with him and his team. Adam, Shirley and the rest of his staff have always accommodated my requests and made themselves available to address any questions or concerns that I have had. He is polite and jovial but equally professional. I hope to do more business with them in future."
We responded:
"Jessie, we so appreciate your business. Thanks for taking the time to write about your experience with our agency!"
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Juan Cruz

December 27, 2020

5  out of  5
rating by Juan Cruz
"Excellent service all the time"
We responded:
"Juan, Thank you so much for taking the extra effort to tell people your experience. We so appreciate your business and wish you happy holidays and a fantastic new year! -Adam"
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dave bonnema

December 15, 2020

5  out of  5
rating by dave bonnema
"Adam looking forward to years of insurance bliss with your agency. My last agent was not a very good one."
We responded:
"Dave, Thank you so much for sharing. We are so happy to have you as part of our family here at Adam Doe State Farm! Do not hesitate to reach out with any questions or concerns. -Adam"
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Sarah M.

December 8, 2020

5  out of  5
rating by Sarah M.
"Thanks to Adam and the team for helping me as a customer this summer. It was so helpful to go work with local professionals for my services instead of a 800 number! :) I have been a customer of State Farm for years now. However, this summer, I started working with Adam Doe's team and needed their expertise this summer. They are local and it was nice to stop by the office to discuss the situations I was working on. Adam has sat down with me to discuss insurance details, options and has provided great guidance for my questions I had about different insurance topics. Adam Doe's office is great!"
We responded:
"Sarah, Thank you so much for sharing your experience at our office! We appreciate your business so much and are happy that you see the value in having a local agent. Talk to you soon! -Adam"
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DELTA SHIPPING

October 19, 2020

1  out of  5
rating by DELTA SHIPPING
"Very disappointed by this guy and his agency :( till recently i had a diff Insurance agency then Adam offer savings if We switch to his Agency , ok np, but then when all horror starts !! Not only Adam misquoted us but within a Month he raises our Premium 2 times ?? When I called him ,he started to make an excuses and even try to cover up his mistakes by portraying us as being cheap ?? When I signed up with his Agency he told me to refer him to some of my friends and relatives and "he will personally send us a referral fee "? yet another Lie :( I mean whatever he says its not a True !! Stay away from this Guy ,as he will not honor his word and WILL Charge You Extra any chance he Got :(("
We responded:
"Hi Sarge! I'm so sorry that you are unsatisfied with our service. We strive to give nothing but the best in customer service, and have spoken with you on several occasions stating that if you are unhappy with our agency, I would make sure to transfer you to another agent whom you would feel more comfortable with. Although I would hate to lose you as a client, it would mean even more to me to make sure you were completely satisfied with State Farm as a company. Please reach out with any questions and thank you for your review!"
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William Mombela

July 22, 2020

5  out of  5
rating by William Mombela
"Shirley once of Adams associates is awesome. She goes out of her way to give the best quote at the same time great coverage. She is very responsive to all your questions. Great team!"
We responded:
"William, thank you so much for your positive review and for your business! Shirley and this team are the best! Please let me know if we can help with anything."
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Scott Davis

April 26, 2020

5  out of  5
rating by Scott Davis
"Had a flat tire on expressway and called Adam today Sunday. He promptly picked up his cell phone and arranged to have my car towed with our roadside assistance program. Thank you Adam! 10 stars for you !!"
We responded:
"Thanks Scott! Happy to help and thank you for your business!"
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Marco Quintero

July 25, 2019

5  out of  5
rating by Marco Quintero
"Shirley Cisneros has always assisted me for several years now. She has also helped me refinance two auto loans, one being just recent and getting homeowners insurance on my new home. I appreciate everything that she has done to make things easier. I have a tight schedule with work and she even drove to Joliet to get paperwork signed because it's hard for me to go to Adam Doe's office. From Oak Park to Joliet is far! Adam Doe and his team make sure their clients are 100% satisfied. I live in Joliet and I would drive to Adam Doe's office to get things done when needed. That should tell you how great their customer service is if I drive about an hour to go there instead of going somewhere nearby. It's just how they advertise on the commercials, like a good neighbor state farm is there! If anyone needs good insurance Adam Doe's office is the place to go."
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Mariana Ramos

January 8, 2019

5  out of  5
rating by Mariana Ramos
"State Farm por experiencia propia la recomendamos porque cuando la llegamos a ocupar en un momento de accidente u otra nesecidad de emergencia estan contigo dando todo el apoyo por lo cual nos hacen sentir seguros en todo momento. Gracias tambien al personal que siempre nos atienden de lo mejor."
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Janet Pates

December 27, 2018

5  out of  5
rating by Janet Pates
"Very pleasant people"
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Andrew Ramos

October 1, 2018

5  out of  5
rating by Andrew Ramos
"I recently switched over to State Farm for my car insurance. I’ve had the pleasure of working with Shirley through out the process and she’s been excellent with answering all of my questions. I would definitely recommend switching over to State Farm and having Shirley help! Thank you guys"
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Vinny Olsauskas

September 25, 2018

5  out of  5
rating by Vinny Olsauskas
"Adam and his team are super professional and polite. Dalia has been terrific in every aspect. Everyone there truly cares about the client and treats them as if they were a good friend. Plus, they have an office dog. Doesn’t get much better than Adam Doe State Farm!!"
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Mike Ramos

September 24, 2018

5  out of  5
rating by Mike Ramos
"Excellent I repeat excellent service. Shirley has been in charge of my account for months and I love her attention to detail. She's knowledgeable easy to talk to and really wants to help you save money. I have recommended her to all my friends and family. And whoever reads this please ask for Shirley you will not be disappointed. Thanks again Shirley."
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Jacob Meza

September 24, 2018

5  out of  5
rating by Jacob Meza
"I was assisted by Shirley Cisneros, and she was tremendously helpful. She had answers to all my question and knew exactly what she was doing. I appreciated her strong work ethic. I will definitely be recommending her to all my friends and family."
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GTL

September 23, 2018

1  out of  5
rating by GTL
"Do not choose Adam Doe as your State Farm agent. His staff is rude, and unknowledgeable. I had my policies canceled twice because of his employees actions. I have also had limits of different policies changed without my permission. When I told Adam about his employees being very rude and unprofessional , he did not say a word and tried to immediately change the subject of the conversation. I have been with State farm for over 10 years, in multiple states, and multiple agents, and this was by far the worst experience I have ever had with a State Farm agent. Do not waste your time with this particular agent."
We responded:
"GTL – Thank you for taking the time to write a review and thank you for being a loyal State Farm client for over 10 years! I’m so sorry you felt my staff was rude and unprofessional. That is certainly not what we strive for as a team here. I assure you we do role play daily to ensure we provide the best customer service to our clients as we know just how important you are to us! I would love to make sure you are well taken care of and welcome the opportunity to serve you again. Please call the office (708-665-3921) and ask for me directly so that I can personally see to your complete care. I look forward to hearing from you! -Adam"
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Bill Skutta

June 22, 2018

5  out of  5
rating by Bill Skutta
"I have worked with Adam several times and always had a great experience. His rates are really competitive and the customer services is even better. If you're in the market for insurance, definitely give Adam and his team a call!"